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| Frequently Asked Questions |
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How do I purchase an item?
To purchase an item, first click on the image or title of that product.
Then on the following page, the product detail page, click the "Add to Cart"
button to place the item in to your shopping cart. Once you are done
shopping and you are ready to complete your purchases, please click the
"Checkout" link at the top right of the storefront page.
Who am I buying from?
Eco Moto is Utah's only Scooter Superstore! We have provided economically priced and environmentally friendly transportation since 2003. Our full service facility can diagnose, service and repair any vehicle we sell as well as many other makes and models. We strive to provide you with the best products and the best pricing. Forget the rest...buy from the best. We have been selling vehicles since 2003, and we are committed to selling products that have been tried and tested extensively by Eco Moto. We are a brick and mortar operation, with a full support staff available to serve you to your expectations!
What is your Shipping Policy?
Shipping and Handling is calculated on checkout. We offer shipping through most major outlets across the U.S. International Shipping is available. If you don't find your country on our shipping list or would like to have your country added please contact sales@ecomoto.net Any order over $100 in value will be shipped with a signature required at the time of delivery. We do this to protect both you and us. All orders will ship within 48 hours of order in most circumstances. We will inform you of any delays in shipment or order processing within 24 hours of order placement.
Do you ship internationally?
Yes
What is your Return Policy?
Merchandise may be returned, but MUST be returned within 30 days of purchase. All returns must be authorized by Eco Moto. Please email sales@ecomoto.net to receive a return merchandise authorization number (RMA) before sending back any items to Eco Moto. Your returned items must be accompanied by an RMA to be processed. Any returns without an RMA will not be accepted. Parts & Units must be returned in new, un-used and un-ridden condition, in the original carton, complete with all packing materials, documents, blank warranty form, etc. NO REFUNDS ON USED (RIDDEN) UNITS OR PARTS. All returns are subject to a 10% re-stocking fee. This fee covers credit card processing costs and the cost of returning items to inventory. Canceled orders are also subject to a 10% re-stocking fee. SHIPPING CHARGES ARE NON-REFUNDABLE. All scooters, CurrieTechnology Products, Bionx, Wilderness Energy, etc are covered solely by manufacturers warranty. Eco Moto makes no claims as to the legality of operating scooters, bicycles, or other motorized devices in your area. Questions or comments about shipping or terms of sale? Email sales@ecomoto.net
What Customer Service help do you offer?
Eco Moto is committed to providing an excellent experience. For general inquiries please see our frequently asked questions page. For Orders, Service or Product related questions please email sales@ecomoto.net Address: 1050 South State St. Salt Lake City, UT 84111 801-583-3390
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